Privacy Policy

Last Updated: December 20, 2019

Overview

This Privacy Policy describes how Hunter Engineering Company (“Hunter,” “we” or “us”) collects, uses, and shares personal data that we obtain about you when you access or use this website or mobile application. Please read this Privacy Policy carefully. By accessing or using this website or mobile application, you consent to the collection, use and sharing of personal data as described in this Privacy Policy.

What is Personal Data?

When we use the term “personal data” we mean any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What Data Do We Collect?

The information we learn from customers helps us personalize and continually improve the quality of Hunter equipment. Here are the types of data we gather.

  • Personal Data You Give Us: We receive and store portions of information you enter on the Hunternet website, provide to internet-connected Hunter products, by corresponding with us by phone, e-mail, in person or at trade shows or events or otherwise. Examples of the information we process include your request, name, title, address and telephone number, email address, purchase information, fax number, business-related information, preferences provided by Internet activity, survey responses, and the name of the company you work for. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, improving the website, improving our equipment, and communicating with you.
  • Personal Data Your Browser Provides: Your web browser provides information that we collect and analyze, including the Internet Protocol (IP) address used to connect your computer to the internet.
  • Personal Data Received From Other Sources: We also receive information about you from other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data if we intend to share that data internally and/or combine it with data collected on this site. We also receive information from third parties including, for example, website partners, business partners, sub-contractors in technical and delivery services, advertising networks, analytics providers, search information providers, lead generators, data aggregators, social media platforms, and credit reference agencies. We utilize third-party analytics to collect information about use of this site. Such third-party analytics collect information such the frequency of user visits this site, what pages users visit when they do so, and what other sites they visited prior to coming to this site. We use the information we get from third party analytics only to improve this site.
  • Non-Personal Usage Data: When you visit our website, we automatically collect the following non-personal usage data: IP addresses, the website from which you visit us (referrer), pages viewed, files downloaded (downloads), videos viewed/audio tracks listened to, individual links clicked, search words or search phrases (site search), computer and connection information such as browser type and version, operating system, and platform, the full Uniform Resource Locators (URL) to, through, and from our website, including date and time, etc. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., we may record which banner, adword, etc. motivated the visit to Hunternet website.
  • Data Received From Vehicle Service Equipment: As part of the functional operation of some internet-connected vehicle service and inspection equipment configured to access and utilize the features provided by Hunternet, measurements, vehicle service records, unique vehicle identifiers, and other data communicated from the internet-connected vehicle service and inspection equipment may be collected, input, processed, and stored through HunterNet services. This may include vehicle-specific data such as vehicle measurements, vehicle identifiers, and vehicle configurations, as well as equipment operating parameters and settings collected during the operation of the equipment and other compatible systems (collectively, “Service Data”). To learn how we collect, input, process, and store Service Data, please refer to the HunterNet Subscription Terms of Service located at: http://www.hunternetwork.com/subscriptionterms.

How Do We Use Personal data?

We use personal data in the following ways:

  • Providing Support: to provide customer support and respond to requests, questions, and comments; to notify you about changes to our service; and to measure how effectively we address your concerns;
  • Monitoring & Recording: to handle any interactions with us. Please be aware that it is our general practice to occasionally monitor and in record such interactions for employee training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
  • Mobile Applications: to make available mobile applications, to implement social media platforms on our websites, to register on these platforms. Please refer to associated privacy policies available with respect to these third party social media platforms.
  • Providing Vehicle Services: to facilitate the normal and intended operation of internet connected vehicle service and inspection equipment in accordance with the equipment owner’s use of such equipment.
  • Protecting our Rights and Property: to protect our rights or property or that of our business partners, suppliers, customers or others when we have reasonable grounds to believe that such rights or property have been or could be affected; to recover debts; to prevent, detect, identify, investigate, respond, and protect against potential or actual claims, liabilities and prohibited behavior or activities.
  • As Permitted By Law: We use personal data as permitted or required under applicable law. We also may use and disclose this information in de-identified form for any other legally permissible purposes.
  • Surveys:to request and receive from you information regarding your relationship with us.
  • Contacting Users: to contact or notify individuals in the event of a data security incident, and where permitted by law.

How Is Usage Data Used By Us?

We collect usage data from visitors to the Hunternet website, which is utilized in the following ways:

  • Website Experience: for the technical administration of the website; for internal operations; for customer administration; for product surveys; for troubleshooting; for data analysis, data analytics, testing, and research and development purposes; to ensure that content from our site is presented in the most effective manner for you and for your computer; and as part of our efforts to keep our site safe and secure;
  • Business Uses: to establish and manage accounts; to analyze and develop new products, services and websites; and to adjust or modify existing web pages and message content to increase customer engagement and generate business leads.

What is the Legal Basis For Collection and Use of Your Data?

As described herein, Hunter Engineering Company has legitimate interests in the collection and use of the Personal Data, Usage Data, and Service Data described above. Data voluntarily provided by users when registering to use features of the website, operating vehicle service and inspection equipment configured to access the website, subsequently using the website, and completing forms online as part of an information request, etc. constitutes acceptance and consent to the data collection practices described in this policy.

How Do We Share Personal Data?

We may share Personal Data with our affiliates, with Hunter authorized sales representatives, authorized distributors, service representatives, strategic business partners, and with individuals and companies that perform services on our behalf, such as vendors that provide website or mobile application development, online hosting, advertising, marketing, data analysis, and other professional services. We also may share personal data when we believe disclosure is appropriate to comply with the law or to respond to a court order or subpoena; to prevent or investigate a possible crime, such as fraud or identity theft; to protect the rights, property or safety of ourselves or others; and as otherwise permitted or required under applicable law.

Automatic Collection of Personal data

Certain types of information related to your use of the website or mobile application may be collected automatically when you visit the website or open the mobile application. For instance, we may collect the URL of the Internet site from which you linked to the website; the type of browser or device you are using; and information regarding pages viewed and other interactions with the website or mobile application. We do not treat this information as personal data unless it is combined with your name or other information that individually and personally identifies you.

Communication Preferences

You may be asked to express your communication preferences on the website or mobile application, such as the ability to send or receive notifications by phone, email, text message, or other means. You acknowledge that phone, data, text messaging, and other fees and charges may apply, depending on your particular device and service plan. You are solely responsible for those fees and charges. Although we strive to honor your communication preferences, we reserve the right to communicate with you by other means using the information that we have on file, consistent with our obligations under applicable law.

Cookies; Online Advertising

Like many Internet sites and mobile applications, this website or mobile application may use session-based or persistent “cookies” or other tracking technologies to automatically collect certain information about you. We use this information to offer a more personalized browsing experience, including by tailoring content and offers that we, or the advertising networks in which we participate, display to you on the website, mobile application, and elsewhere online. Some areas of the website or mobile application may require cookies, and cannot be used without enabling cookies. If you are concerned about cookies or tracking technologies stored on your computer, we encourage you to follow your Internet browser’s guidance for deleting such items after completing a browsing session.

How We Respond To “Do Not Track” Signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.

Privacy Practices of Third Parties

This website or mobile application may contain links to Internet or mobile sites not owned or operated by Hunter, including to sites featuring organizations, services or news that may be of interest, and to pages that we maintain on Facebook, YouTube, Twitter or other social media platforms. You should review the privacy and other policies of other Internet and mobile site providers carefully, as these policies may be different than Hunter’s policies. We assume no responsibility or liability for any third party Internet or mobile site operator’s policies or privacy practices.

Children’s Privacy

This website or mobile application is intended for and directed to adults. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal data from anyone under 13 years of age.

Are Security Measures In Place To Protect Personal Data?

In proportion to the sensitivity of the information, we maintain reasonable administrative, technical and/or physical safeguards and appropriate security measures to protect personal data from loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your personal data, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.

Business Transfers

All personal data collected through this website or mobile application is treated as a business asset, and may be transferred by us in whole or in part in connection with any merger, acquisition, reorganization, restructuring, liquidation, dissolution, or other transfer of all or any part of our business or assets.

What Choices Do I Have?

As discussed above, you can choose not to provide information, although doing so may limit the usefulness of the Hunter.com site. Depending on the circumstances you have the right to:

  • Request access to any personal data we hold about you;
  • Object to the processing of your data for direct-marketing purposes;
  • Request to have inaccurate data held about you amended or updated;
  • Request to have your data erased or to restrict processing in certain limited situations;
  • Request the porting of your personal data to another organization in machine-readable format;
  • Object to any decision that significantly affects you being taken solely by a computer or other automated process; and/or
  • Lodge a complaint with your local data protection authority.

If you would like to discuss or exercise your applicable rights, subject to limitations established under local law, please contact us via the contact information provided at the end of this Privacy Policy. We will respond to you within a reasonable time and within the time limits established by applicable law.

Links to Other Sites

Our website and communications include links to other websites, such as to social networks or partners that use our logo(s) as part of a co-branding agreement. To the extent that any linked services are not provided by Hunter Engineering Company, we are not responsible for the services, or any of the content found on these websites. If you provide information on and use third-party services or websites, the privacy policy and terms of service on those sites are applicable. We encourage you to read the privacy policies of websites that you visit before submitting personal data.

International Users

This is a U.S. website, and this site and our services are subject to U.S. laws, including those governing the privacy and security of your information. If you use our services, you are transferring your information to Hunter Engineering Company in the United States. By using the services or providing your information to us through the services you consent to the transfer of your personal information to the United States, and our handling of your information in accordance with applicable U.S. requirements.

Conditions of Use, Notices, and Revisions

If you choose to visit Hunternet.com, your visit and any dispute over privacy is subject to this Privacy Policy. If you have any concern about privacy at Hunternet.com, please send a thorough description to Privacy@Hunter.com, and we will try to resolve it. This Privacy Policy is subject to periodic modifications and updates. We will indicate at the top of the Policy when it was most recently updated or modified. Any changes will be effective immediately upon the posting unless otherwise indicated. Where changes to this Privacy Policy will have a fundamental impact on the nature of processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights.

Hunter Engineering Company

11250 Hunter Drive

Bridgeton, MO 63044

+1 (314) 731-0000

Privacy@Hunter.com